Self Storage Customer Reviews

Dirty, scary storage units and unprofessional staff? No, we’re different! At Extra Space Storage, we work each day to ensure our storage facilities are clean, well-lit and pest-free. And we keep your things secure with fenced perimeters, monitored surveillance and controlled access gates with individual security codes. Friendly facility managers are also there to help you choose the right storage solution and walk you through the easy rental process. In many cases, facility managers live on-site to provide an even better level of security for your important things!

All of this attention to detail is what makes Extra Space Storage different. Yet, sometimes you need to hear it straight from customers who are like you. With that in mind, we created two videos showcasing what real customers think of their experiences at Extra Space Storage: Happy Customers at Extra Space Storage and Extra Space Storage Reviews. When you watch the videos, you’ll also hear more about the Extra Space Storage difference from a real facility manager and assistant manager.

Meet Some Real Extra Space Storage Customers

Just what do customers think about the people who work at Extra Space Storage?

  • And why are they wearing company shirts instead of a “wife beater”? – Rita
  • They have an on-site manager, somebody that lives on site, and she has been amazing. – Whitney
  • It’s nice to have people when you’re walking in and they’re glad to see you. – Laurie
  • The people were so friendly and so nice. – Julia
  • They don’t play games – Melvin
  • They really were centering on what I was looking for, what my needs were. – Marissa

What’s it like to rent at Extra Space Storage?

  • The climate has always been perfect. – Whitney
  • The place is always really clean. – Rita
  • When you walk in, the halls are clean. There is no clutter. – Marissa
  • When you see something that’s clean and cared for, you know they’re gonna care for your stuff. – Melvin
  • The overall quality, it’s not just one thing. – Julia
  • You know, it’s cool, it’s clean, it’s comfortable. And it’s been an awesome experience. Just awesome. – Laurie

When our customers are happy, so are we! Visit us at Extra Space Storage to experience the Extra Space Storage difference for yourself.

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